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Strategic Review of Agentic AI-Enabled Business for BlackRock

Considering an investment in a leading business process outsourcing (“BPO”) company, BlackRock engaged FTI Consulting to perform a comprehensive technical, strategic and commercial assessment of the target’s advanced AI systems.

Our Impact

FTI Consulting identified risks and opportunities in the company’s forecasted synergies and recommended updated deal terms and risk mitigation strategies.
Our experts provided BlackRock with a comprehensive perspective of the target’s technical completeness through an evaluation of various AI components, including large language models (“LLMs”), system integrations and telemetry tools.
The team enabled clear visibility into the target‘s IP assets and the level of entanglement with other business units outside of the deal perimeter.
Our experts benchmarked the functional and technical capabilities of the target’s AI platforms and identified growth opportunities.

Our Role

FTI Consulting conducted in-depth market research to identify core technical capabilities relevant to the target’s AI platform, focusing on agentic AI frameworks and their specific applications in the BPO’s processes.
Our experts held detailed diligence sessions with the target’s leadership to evaluate AI capabilities, key technical components, the AI roadmap and associated commercial, operational and financial performance enhancements.
The team developed a functional and technical scoring model to benchmark the target’s market position.
FTI Consulting analyzed the target’s technical AI architecture and R&D operating model to assess alignment with best practices and identify the level of IP entanglement between the target and its parent.