Chris Mason

Chris Mason has more than 15 years of experience helping hospitals and health services improve how they operate so they can deliver better care for patients and a better experience for staff.

Chris specialises in operational transformation and has led large-scale improvement programs across public and private healthcare providers in New South Wales, Victoria, South Australia and the United Kingdom. Known for his hands-on, practical approach, Chris works with clinical and operational leaders to turn strategy into action, combining data-driven insights, frontline engagement and strong leadership to deliver measurable, sustainable results.

Chris has deep expertise in key areas such as patient access and flow, operating theatre efficiency, length of stay, workforce planning and rostering and clinical leadership development. He is passionate about improving access to care and building the capability of leaders to drive change within their own teams.

Chris is recognised for delivering outcomes that matter, helping health services enhance performance, reduce inefficiencies and create lasting improvements that benefit patients, staff and the broader system.

Relevant Experience:

• Led operational improvement programs for health providers in New South Wales, Victoria and South Australia, delivering sustained gains in emergency access, theatre utilisation and length of stay
• Designed and implemented hospital-wide operational management systems across several metropolitan and regional hospitals, standardising daily practices and improving performance across clinical and non-clinical services
• Partnered with a leading private hospital group to optimise workforce planning, rostering and labour management — reducing workforce costs while improving patient access and quality of care
• Rapidly designed and implemented an out-of-hospital model of care with public and private providers in New South Wales — increasing access, easing hospital demand and delivering high-quality care closer to home
• Transformed inventory management across more than 150 hospitals in New South Wales — boosting stock availability, cutting waste and freeing up clinician time by streamlining supply processes